https://blog.margrop.net/en/tag/hard-drive/ Recent content in Hard Drive on Margrop Blog Hugo -- gohugo.io en-US Sat, 13 Jun 2026 08:00:00 +0800 https://blog.margrop.net/en/post/seagate-ironwolf-pro-rma-rescue-flow/ Sat, 13 Jun 2026 08:00:00 +0800 https://blog.margrop.net/en/post/seagate-ironwolf-pro-rma-rescue-flow/ <blockquote> <p><strong>Short version</strong></p> <p>A single line in a Synology alert — &ldquo;Bad sector count on Drive 10 has increased&rdquo; — was the starting point. The drive that triggered the alert wasn&rsquo;t the one that actually scared me, and the drive that did turn out to be in trouble turned out to be a Taiwan-boxed IronWolf Pro still under Seagate&rsquo;s 5-year warranty. This post walks through the entire path I took: SMART triage, fault classification, identifying a hidden link-layer problem on a different drive, the international region-transfer request, the email I actually sent, and the packaging lessons you only learn by reading Seagate&rsquo;s return policy. If you ever get a similar alert, this is the playbook I wish I had on hand.</p> </blockquote> <p>A bit of context first: my home NAS is a Synology DS3617xs running DSM 10, up 7x24 with four 10 TB drives — two WD helium &ldquo;white-label&rdquo; drives, an HGST Ultrastar He10, and a Seagate IronWolf Pro 10 TB. The day the alert came in, everything had been quietly humming for almost three years.</p>